Development and implementation of a Data Warehouse for the application of Data Science in Quality processes and decision making.

Incorporation of XDR (Extended Detection & Response) technology into cybersecurity, operated from a world-class SOC 24x7.

Creation of the cutting-edge engineering group “Browne Labs” dedicated to Research and Development of highly innovative experimental technological solutions to generate added value to the service.

Development of advanced technology in “BOTS Applications” for replacement, automation, acceleration and debugging of routine relevant human functions.

New “Deputy Port Operations Office” – Synergistic joint operational coordination of port offices at the national level.

REDNEGOCIOS CCS Company Risk Certification: Scoring 5, “Low Risk”.

Certification "Electronic Folder Operator" Customs. First customs broker to obtain it for its 3 agents with its own systems, it now operates its customs documentation 100% digitally.

Deep Digital Transformation of customs processes. High optimization in capacity and efficiency.

OEA certification of our third agent Ana Muñoz.

Our agents E. Browne and M. González are certified as "Authorized Economic Operators (OEA)" by the National Customs Service, becoming part of the first nine operators to be certified in Chile.

Incorporates a third Customs Broker

Appointment of partner Ana Muñoz as such by the National Customs Service.

Participation in the Presidential Innovation Commission for Ports and their Logistics, among other relevant public-private projects.

Participation in the "Electronic Dispatch Folder" project of the National Customs Directorate.

Innovative technological project for virtualization of servers in full active redundancy clusters is described by Microsoft as a "Success Story" on its international site, and published in important media.

First Customs Broker and one of the first 10 companies in Chile to implement Electronic Accounting Books before the SII.

Implementation of the electronic generation of export B/Ls interface with international "Inttra", operated by the most important shipping companies in the world.

Consolidates constant leadership role and union participation in International Trade of our agents and managers (Chamber of Commerce, Asexma, Anagena, International Chambers, etc.) and advisory academic (World Bank, Ministry of Foreign Affairs, Universities, Training of experts for tax courts and customs, etc.).

First version of "Online Agency" WEB for clients: traceability of operations, Digitized Document Library, checking account, generator of personalized reports, KPIs in real time, etc.

First agency to transmit an Export Declaration (DUS) electronically to Customs.

Formal recognition of the National Director of Customs to the Browne Custom Broker for the "Willingness to Innovation and Technological Change".

Pioneering broker in the use of relational databases of products for tariff classification.

It publishes the first "Customs Pulse", the agency's monthly newsletter with news and analysis of Foreign Trade with a successful editorial presence until today.

First customs broker with a technological platform in line with its branches.

First version of automated operational Workflow nationwide.

Browne broker is born, aimed at providing differentiated services through automation and innovation. From the beginning it incorporates the technological area and development of its own software.